1. Acceptance of Terms
These Terms and Conditions govern access to and use of https://www.theenvirotech.com/, purchase of EnviroTech products, and interaction with EnviroTech services. By visiting the website, placing an order, registering a warranty, contacting support, or using the services, the user agrees to these Terms and Conditions. If a user does not agree, the user should not use the website or purchase products through the website.
2. About EnviroTech
Brand: EnviroTech
Business legal name: Alan Scott Envirotech Ltd.
Website: https://www.theenvirotech.com/
Support email: support@theenvirotech.com
Support phone: +91 88288 31829
Registered address: 301 A, Kumar Plaza, 3rd Floor, Kalina Kurla Road, Santacruz (E), Mumbai - 400029, Maharashtra, India
3. Eligibility
- Users must be legally capable of entering into a binding agreement under applicable law.
- Users placing orders on behalf of a company or organization confirm they have authority to bind that organization.
- EnviroTech may refuse service, cancel orders, or restrict access if misuse, fraud, abuse, policy violation, or unlawful activity is suspected.
4. Product Information
EnviroTech aims to provide accurate product descriptions, specifications, prices, availability, images, and usage information. However, product colors, dimensions, packaging, accessories, or appearance may vary slightly due to manufacturing changes, device screens, or photography.
Product information may be updated without prior notice. Images are for representation unless expressly stated otherwise.
Customers should review product specifications, compatibility, care requirements, and installation needs before purchase.
EnviroTech may correct errors, inaccuracies, or omissions at any time, including after an order is placed.
5. Orders and Acceptance
- 1An order placed through the website is an offer to purchase the selected product subject to these Terms and Conditions.
- 2Order confirmation does not guarantee final acceptance. EnviroTech may verify payment, stock, delivery serviceability, pricing, and customer details before processing.
- 3EnviroTech may cancel or refuse an order due to stock unavailability, payment failure, suspected fraud, pricing error, delivery restrictions, policy breach, or operational constraints.
- 4If a paid order is cancelled by EnviroTech, eligible refunds will be processed through the original payment method or another approved method according to payment partner timelines.
6. Pricing, Taxes, and Payments
- Prices are displayed in the currency shown on the website and may include or exclude taxes as stated at checkout. Shipping charges, taxes, installation charges, service charges, or other fees may be displayed separately where applicable.
- Prices and offers may change without notice before order confirmation.
- Payments must be completed using accepted payment methods. Orders may not be processed until payment is authorized or confirmed.
- Payment failures, chargebacks, suspicious transactions, or unauthorized payments may result in order cancellation or service restriction.
7. Shipping and Delivery
- Delivery timelines are estimates and may vary depending on location, stock, courier availability, weather, public holidays, address accuracy, and operational factors.
- Customers must provide complete and accurate shipping details, including contact number, address, city, state, and PIN code.
- EnviroTech is not responsible for delay or failed delivery caused by incorrect address, unavailable recipient, restricted access, or courier-related issues outside its reasonable control.
- Risk of loss may pass to the customer upon delivery confirmation, subject to applicable law and courier records.
- Customers should inspect the package on delivery and report damage, missing items, or wrong product within the required policy timeline.
8. Returns, Replacement, Refunds, and Warranty
Returns, replacements, refunds, and warranty support are governed by EnviroTech return, replacement, refund, and warranty policies published on the website. Customers should review those policies before purchase.
The website may provide a 14-day return or replacement window for eligible products, subject to policy terms and product condition.
Warranty support is generally subject to the applicable warranty policy, warranty registration, proof of purchase, and verification of the issue.
Consumables, filters, accessories, opened items, damaged items, or customized items may have different eligibility depending on the policy.
9. User Accounts and Website Use
- Users are responsible for maintaining the confidentiality of account details and for all activity under their account.
- Users must not misuse the website, introduce viruses, attempt unauthorized access, scrape content, interfere with operations, or use the website for unlawful purposes.
- EnviroTech may suspend or restrict access if misuse, suspicious activity, or violation of these Terms is detected.
10. Intellectual Property
All website content, brand names, logos, product names, designs, images, text, graphics, icons, videos, layouts, and other materials are owned by or licensed to EnviroTech and are protected by applicable intellectual property laws. Users may not copy, reproduce, distribute, modify, sell, or exploit website content without prior written permission.
11. Reviews, Feedback, and User Content
Users may submit reviews, feedback, photos, videos, or suggestions only if the content is truthful, lawful, non-infringing, and not abusive or misleading.
By submitting content, users grant EnviroTech a non-exclusive right to use, display, reproduce, edit, and publish the content for website, support, improvement, and marketing purposes, subject to applicable law.
EnviroTech may remove user content that violates policy, law, third-party rights, or brand standards.
12. Disclaimers
The website and products are provided subject to availability and applicable warranties expressly stated by EnviroTech.
EnviroTech does not guarantee uninterrupted website access, error-free content, or availability of all products at all times.
Except as expressly provided in the warranty policy or required by law, EnviroTech disclaims implied warranties to the maximum extent permitted by applicable law.
13. Limitation of Liability
To the maximum extent permitted by applicable law, EnviroTech liability for any claim related to the website, products, orders, support, or services is limited to the amount paid by the customer for the relevant product. EnviroTech will not be liable for indirect, incidental, special, punitive, or consequential damages.
14. Force Majeure
EnviroTech will not be responsible for delay or failure caused by events beyond reasonable control, including natural disasters, public health events, strikes, transport disruptions, government actions, power failures, internet failures, supplier issues, courier delays, or other force majeure events.
15. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of India. Courts or dispute resolution forums at the jurisdiction specified by EnviroTech shall apply, subject to applicable consumer protection laws.
16. Changes to Terms
EnviroTech may update these Terms and Conditions from time to time. Updated terms will be posted on the website with an updated effective date. Continued use of the website after changes indicates acceptance of the updated terms, subject to applicable law.
17. Customer Responsibilities
- Use products only as per the user manual, safety instructions, voltage requirements, intended indoor use, and maintenance guidelines.
- Replace filters and consumables as recommended to maintain performance.
- Keep invoices, order details, warranty registration details, and product serial/MID information for support and warranty claims.
Contact
For questions about these Terms and Conditions, reach our support team.
301 A, Kumar Plaza, 3rd Floor, Kalina Kurla Road, Santacruz (E), Mumbai - 400029, Maharashtra, India
